All paid orders are processed within 24 hours, unless they are placed on a Friday.
Orders placed by 12:00 noon Monday through Friday, unless it is a holiday, will ship same day.
No orders shall ship on weekends or holidays.
All shipping is done through the US Postal System. The fastest service we offer is Priority Mail Express,
which can take 2 to 3 days depending on your location in the USA. Most First Class orders take 3 to 5 days for USA delivery.
You will receive a shipping receipt with a tracking number once your order ships. The tracking number will be active
within 24 hours.
Prices are shown in US dollars and all shipping is done through the US Postal system.
Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.
Invoices or packing slips for International orders CANNOT be marked as a “gift” or with altered prices.
International orders may require 3 to 5 business days or more of additional delivery time due to Customs processing.
We reserve the right to exchange a product if original item is out of stock at our discretion, something
as good or better if we cannot contact you before shipping time.
Returns & Refunds:
If you are not entirely satisfied with your purchase, we will be happy to refund or exchange your item(s).
You have 30 days to return or exchange an item from the date you receive it.
Your item(s) must be unused and in the same condition that you received it.
Your item must have the receipt or proof of purchase and must be shipped back in the same or similar protective packaging.
You are responsible for paying your own shipping costs for returning your item(s) unless TroutBeads is at fault in shipping an incorrect item.
Shipping costs are non-refundable.
Once we receive your item(s), we will inspect it and notify you on the status. Once approved, we will initiate a refund to your
credit card or PayPal account. Your refund should post within a few days depending on your card issuer’s policies.
TroutBeads does not use or sell your information. It is used solely for picking and shipping your orders. We may use your e-mail address for sending shipment tracking numbers and announcing new products only.
TroutBeads has no control over, and assumes no responsibility for, the content, privacy policies, or
practices of any third party web sites or services. (Example… The Guide Page links). You further acknowledge
and agree that TroutBeads shall not be responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available
on or through our TroutBeads web site or any such web sites or services.